Our laser engraving machines can work with a wide range of materials, including wood, acrylic, glass, leather, fabric, paper, rubber, and certain metals. However, the specific capabilities depend on the model and laser type (CO2, fiber, or diode). Always refer to the user manual for material compatibility.
Regular maintenance includes cleaning the laser lens, checking the alignment, lubricating moving parts, and ensuring proper ventilation. Always power off the machine before cleaning. Refer to the maintenance guide provided with your machine for detailed instructions.
First, check the power supply and connections. Ensure the laser tube and cooling system are functioning properly. If the issue persists, consult the troubleshooting section of the user manual or contact our technical support team for assistance.
Our laser engraving machines range from $500 for entry-level models to $10,000+ for industrial-grade machines. The price depends on the laser type, power, work area size, and additional features. Contact us for a detailed quote tailored to your needs.
Delivery typically takes 5-10 business days for domestic orders and 10-20 business days for international orders. Expedited shipping options are available for an additional fee. Delivery times may vary based on location and product availability.
Our standard warranty covers manufacturing defects and includes parts and labor for one year. The laser tube is covered for 6 months. Extended warranty options are available for purchase. Warranty terms may vary by region, so please review the warranty documentation provided with your machine.
Technical specifications vary by model. Key parameters include laser power (e.g., 40W, 100W), work area size (e.g., 300x500mm), engraving speed, resolution, and compatibility with design software. Visit the product page on our website or contact us for detailed specifications.
Yes, certain models allow for upgrades such as increased laser power, expanded work areas, or additional software features. Contact our support team to discuss upgrade options compatible with your machine.
Yes, we provide comprehensive user manuals, video tutorials, and live training sessions for beginners. Additionally, our customer support team is available to assist with any questions or issues you may encounter.
Our machines are compatible with popular design software such as Adobe Illustrator, CorelDRAW, LightBurn, and RDWorks. Some models include proprietary software for enhanced functionality. Check the product specifications for compatibility details.
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